Paper trails that fail at the dock.
When a P&I club asks where a parcel was at 14:00 on Tuesday, paper logs and memory are not evidence. Your agency carries the liability.
Tamper-evident parcel custody for every vessel call. GDN sealed and inspector-ready — no paper, no disputes.
Want to see the inspector-ready PDF first? Download a sample compliance pack (PDF)
Every port call generates dozens of handoffs. Without a digital record, disputes become he-said-she-said and compliance becomes guesswork.
Every handover is a liability. Most agencies have no system to prove it went right.
Ship agents handle dozens of handoffs per vessel call — parcels moving between dock, warehouse, vessel, and customs. When a P&I club investigates, or a customs authority demands an audit trail, the standard answer is a stack of paper forms and a chain of forwarded emails. That is not evidence. That is exposure.
Bonded cargo adds another layer: deadlines tracked in someone's head, customs release dates on sticky notes, staging gates ignored because no one can check the manifest status from the warehouse floor. One missed deadline becomes a penalty your agency absorbs.
Paper logs and spreadsheets are not accepted as P&I evidence.
When a P&I club asks where a parcel was at 14:00 on Tuesday, paper logs and memory are not evidence. Your agency carries the liability.
Spreadsheets, paper forms, and messaging apps don't scale past 50 parcels. Every busy vessel call turns into a coordination scramble that ends with errors.
Bonded deadlines, customs manifests, and audit requirements tracked in people's heads. One missed deadline becomes a costly penalty your agency absorbs.
What ship agencies are replacing when they switch to digital parcel custody.
| Task | Paper / Email / Excel | SeaPillar |
|---|---|---|
| Issue a GDN | Type PDF, print, sign, scan, email — 30–60 min | Generate sealed GDN in under 10 minutes |
| Captain confirms receipt | Phone call or paper signature at gangway | One-tap from captain's phone — timestamped |
| Bonded cargo release | Manual customs coordination over email | Automatic gate: RELEASED status unlocks delivery |
| Port call audit trail | Scattered emails, paper files, multiple systems | Tamper-evident custody chain — every handover recorded |
| Dispute evidence | Search inboxes and filing cabinets | SHA-256 signed GDN — P&I accepted |
| Setup | Train staff on current process (ongoing) | Live in 24 hours — no installation needed |
SeaPillar replaces fragmented tools with one disciplined workflow. Every parcel, every handoff, every proof — in one system.
Every status change recorded with identity, IP, and timestamp. An immutable audit trail from dock-arrival scan to final captain closeout.
Send a one-tap link to the bridge. Captains confirm delivery on their own phone with a signature and photos. No app install required.
Bonded parcels are locked automatically. Cannot be staged for loading until MIO clearance is verified and the Customs Manifest reaches Released.
Zone-level inventory and dwell-time tracking. Know exactly which warehouse zone holds every parcel across all active vessel calls.
Generate an inspector-ready PDF with a signed integrity hash. Every page is verifiable, tamper-evident, and ready for P&I defence.
Live parcel status, vessel-call pipeline, and bonded release status — updated in real time as cargo moves through your warehouse.
From the operator opening the call to the captain signing the GDN on deck — each role sees exactly what they need, in the exact vocabulary of the custody chain.
GDN proof
SeaPillar generates a cryptographically-signed GDN (ECDSA P-256) from the moment a parcel reaches Received status. The integrity hash is embedded in the PDF so any inspector can verify the document has not been altered since the captain signed it. P&I clubs, customs authorities, and flag-state inspectors get a tamper-evident custody record in 60 seconds.
No long onboarding projects. No data-migration headaches. Your first vessel call can be live the same day you register.
Create your organisation, invite your team, and configure your vessel roster. Takes under 10 minutes.
Select a vessel, open a call, and start logging expected parcels. Captains receive a confirmation link automatically.
When every parcel reaches Confirmed or Closed, generate the inspector-ready compliance pack in one click.
Walk us through your current port call process. We will map it to SeaPillar and show you exactly where the custody proof gets stronger. Design-partner slots close August 2026 — 3 months free on COMMAND for founding agencies.