How is SeaPillar pricing structured?

SeaPillar is offered as three capability packages — Desk, Command, and Enterprise — each defined by the operational features it unlocks rather than a fixed list price. Pricing is tailored to your fleet size, port-call volume, and integration needs, and is contracted directly with our team. Request a quote and we will map a package and a commercial arrangement to your operation.

How do I evaluate SeaPillar before committing?

SeaPillar is invite-only during pilot. Request access via the contact form and our team will book a 20-minute walkthrough mapped to your fleet. If it fits, we configure a pilot workspace with full Command-tier features — vessels loaded, custody chain live, captain portal ready — and align on a billing arrangement that matches your operation.

Do you offer volume or multi-port arrangements?

Yes. Agencies running multi-port operations, multi-entity networks, or high bonded-parcel volume contract directly with our team. Your package and commercial terms are tailored to your projected port-call volume, bonded share, and contract length. Request a quote and we will tailor an arrangement to your operation.

What happens if I exceed my vessel limit?

SeaPillar will notify you when you are approaching your vessel limit. You can upgrade to a higher tier at any time. Existing vessels and data are never affected — you cannot add new vessels until you upgrade or remove inactive ones.

What is included in the Enterprise package?

Enterprise includes unlimited vessels and storage, white-label branding with custom domain, full API access for ERP and TOS integration, a dedicated Customer Success Manager, an uptime SLA, and custom data retention periods. Enterprise is tailored to fleet size and integration scope, and multi-entity networks are contracted custom. Contact sales for a quote mapped to your operation.

Packages

Built for the way your fleet runs.

Desk, Command, and Enterprise — core custody to full bonded-goods compliance and vessel requisitions. We tailor the right one to your operation.

Request a quote Download sample pack

No setup fee
No per-seat licences
Tailored to your fleet

Want to see what an inspector-ready compliance pack looks like before you talk to us? Download a sample compliance pack (PDF)

Choose your package

Desk, Command, Enterprise.

Three packages, defined by capability — not seat counts. Tell us how you operate and our team maps the right one to your fleet, with terms contracted directly.

Design-partner program — 3 months free for the first 5 agencies. In exchange for weekly feedback and a case study. Apply now

Included on every package

Unlimited port calls · Unlimited captain confirmations · Real-time custody chain · Cryptographically-signed GDN · GDPR-compliant EU hosting · Email support

Desk

Core parcel custody for single-office ship agencies — vessels, port calls, signed GDN, captain confirmation.

Best for

Single-office agencies establishing a digital custody record for inbound and outbound vessel parcels.

Up to 10 vessels

10 GB document storage

Full parcel custody chain — EXPECTED through CLOSED
Inbound and outbound parcel workflows
Port call management
Cryptographically-signed GDN (ECDSA P-256)
Captain confirmation via secure link
Warehouse location tracking
Parcel event timeline for every handoff
Up to 10 portal users
Email support

Request a quote

Command

Full bonded-goods custody, customs release workflows, vessel requisitions, and exception monitoring for multi-port operators.

Best for

Multi-port agencies handling bonded/MIO goods, vessel spares requisitions, and customs compliance across multiple port calls.

Up to 50 vessels

50 GB document storage

Everything in Desk, plus:
Bonded & MIO goods workflow
Customs manifest — DRAFT through RELEASED
Staged release blocked until customs clearance
Vessel requisitions — request → pick → load → deliver
Vessel stock management and CSV import
Exception dashboard — stale warehouse, overdue bonded deadlines
Captain requisition basket (mobile)
Advanced compliance exports
Warehouse module (storage allocations, area tracking)
Unlimited portal users
Priority support (24h response)
Guided onboarding session

Request a quote

Enterprise

For agencies with complex compliance, multi-branch operations, and ERP integration requirements.

Best for

Larger agencies and fleet owners needing audit archive, API access, multi-branch rollout, and a dedicated account manager.

Unlimited vessels

200 GB+ document storage

Everything in Command, plus:
Fleet owner portal (cross-agency visibility)
Full REST API access
Outbound webhooks for ERP integration
Advanced reporting and compliance packs
Audit archive export (customs-ready)
Multi-branch rollout support
IP whitelisting for API access
Dedicated Account Manager
Uptime SLA (contractual)

Contact sales

Floor for every package

You never pay extra for these. Same security, same audit posture, every package.

AES-256 Encryption

All data encrypted in transit (TLS 1.3) and at rest. Your cargo ledger is secure.

Immutable Audit Trail

Every custody change timestamped and attributed. Sealed records for P&I evidence.

Role-Based User Access

Operators, warehouse, customs officer, and captain roles — each sees exactly what they need.

EU-Hosted Data

Full GDPR compliance. Data stays in highly secure EU-based infrastructure.

Compliance Exports

GDN, parcel event logs, and custody chain exports ready for customs, P&I, and flag-state requests.

Vessel-Call Status

Every parcel across all 7 custody stages, updated as it moves through the port call.

What buyers ask first

Pulled from real procurement calls. If yours isn't here, ask us directly.

How is SeaPillar pricing structured?: SeaPillar is offered as three capability packages — Desk, Command, and Enterprise — each defined by the operational features it unlocks rather than a fixed list price. Pricing is tailored to your fleet size, port-call volume, and integration needs, and is contracted directly with our team. Request a quote and we will map a package and a commercial arrangement to your operation.
How do I evaluate SeaPillar before committing?: SeaPillar is invite-only during pilot. Request access via the contact form and our team will book a 20-minute walkthrough mapped to your fleet. If it fits, we configure a pilot workspace with full Command-tier features — vessels loaded, custody chain live, captain portal ready — and align on a billing arrangement that matches your operation.
Do you offer volume or multi-port arrangements?: Yes. Agencies running multi-port operations, multi-entity networks, or high bonded-parcel volume contract directly with our team. Your package and commercial terms are tailored to your projected port-call volume, bonded share, and contract length. Request a quote and we will tailor an arrangement to your operation.
What happens if I exceed my vessel limit?: SeaPillar will notify you when you are approaching your vessel limit. You can upgrade to a higher tier at any time. Existing vessels and data are never affected — you cannot add new vessels until you upgrade or remove inactive ones.
What is included in the Enterprise package?: Enterprise includes unlimited vessels and storage, white-label branding with custom domain, full API access for ERP and TOS integration, a dedicated Customer Success Manager, an uptime SLA, and custom data retention periods. Enterprise is tailored to fleet size and integration scope, and multi-entity networks are contracted custom. Contact sales for a quote mapped to your operation.

Still have questions? Get in touch

Are you a vessel owner tracking your fleet across port agents?

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Let's map the right package.

Tell us how your last quarter ran — vessels, port calls, bonded share — and our team will recommend the package that fits and walk you through it end to end.

Talk to our team Book a 20-min walkthrough