Phase 01
The call is formed before the vessel arrives
Pre-arrival setup
Agents piece together the expected parcel picture from emails, forwarding agent messages, and shipper confirmations scattered across inboxes.
Vessel call registered in SeaPillar. Expected parcels added with consignee, description, and direction. Every stakeholder can see the same picture before the vessel is anywhere near the berth.
- Vessel registered once — IMO number, flag, operators, captain portal link generated
- Expected parcel list built from forwarding agent messages — no separate spreadsheet
- Bonded cargo flagged at intake so customs workflow is pre-armed
